| Support
FAQ (Frequently Asked Questions) |
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Download Questions:
How do I download the DEMO?
I've downloaded the DEMO, how do I install
the DEMO
Technical Questions:
The DEMO version doesn't do anything
when I click on the icon
Your games run very slowly on my system
Ordering Questions:
How do I know its safe to order from
your site?
What is the difference between the DEMO
version and the FULL version?
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How do I
download the DEMO?
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First go to the page of the game you
wish to download. For instance, the Trials of Werlin
page is here. Then
click the DOWNLOAD FREE TRIAL button. A prompt will
appear asking you whether you want to OPEN the file
or SAVE it to your computer. Choose OPEN. The download
will begin and should install automatically when finished.
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I've downloaded
the DEMO, how do I install the DEMO
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| By following
the instructions above, in the "How do I download
the DEMO" question, the DEMO should install automatically
when finished downloading. |
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| The
DEMO version doesn't do anything when I click on the
icon |
| This may happen
if you don't have the proper version of DirectX installed.
You can download the newest version of DirectX here.
If this doesn't fix the problem, you may have to update
your video drivers. If you need help doing this, please
email support@bantamcity.com.
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| Your
games run very slowly on my system |
| First check
that your system meets the minimum requirements at the
bottom of the game's page. There is also the case of
some nVidia drivers not running ddraw applications correctly.
Please update your video drivers. If you need help doing
this, please email support@bantamcity.com.
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| How
do I know its safe to order from your site? |
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All of our orders are handled by BMT
Micro, one of the industry's leaders in transaction
processing. BMT Micro allows products to be securely
purchased with a credit card over the Internet. All
transactions are protected by an extremely high level
of encryption.
For those who have concerns
about on-line credit card transactions, we also provide
the ability for customers to purchase by toll-free
phone (toll-free for U.S. customers) via several payment
options including check, credit card, money order
or Eurocheque.
The purchase area of BMT Micro
is secure - guaranteed. Secure means that any information
provided protected from tampering when a customer
is located in a purchasing page where a lock symbol
is displayed in the status bar of their web browser.
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| What
is the difference between the DEMO version and the FULL
version? |
The DEMO version
is usually a limited version of the FULL version.
All FULL version games include:
- Unlimited
Play, No Time Limits!
- All Levels
Unlockable
- Free Customer
Support
- 30 Day Unlimited
Money-Back Guarantee!
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Copyright
© 2005 by Bantam City Games. All Rights Reserved.
